Exporter Handbook

Practical guides on exporting and trade finance: clear explanations, step-by-step instructions and checklists.

Cookies

How we use cookies.

Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners. Cookies can be "persistent" (remaining on your device until they expire or you delete them) or "session" cookies (deleted when you close your browser). They may be set by the site you are visiting (first-party cookies) or by third parties such as analytics providers (third-party cookies).

This Cookie Policy explains how Exporter Handbook ("we", "us", "our") uses cookies and similar technologies on exporterhandbook.com (the "Site"). It should be read together with our Privacy Policy, which describes how we handle personal data more broadly.

How We Use Cookies

We operate in the exporting and trade finance sector, providing resources, tools, and information related to export documents, compliance, and getting paid. Cookies help us deliver a secure, efficient, and tailored experience. Specifically, we use cookies to:

  • Ensure the Site functions properly, including secure login and session management.
  • Remember your preferences, such as language and region, to streamline your use of our tools.
  • Analyze how visitors use the Site so we can improve content and navigation.
  • Serve relevant advertising about our services and partner offerings, where permitted.

Below we describe the types of cookies we use and their purposes.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Site to operate and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms. Without these cookies, services like accessing member-only content or using our export document checklists would not work.

Examples of essential cookies we use:

  • Session management: Maintains your session while you navigate the Site, so you don't have to log in repeatedly.
  • Security: Helps protect against cross-site request forgery and other security threats.
  • Load balancing: Distributes traffic across servers to ensure reliable performance.

Performance Cookies

These cookies collect information about how visitors use the Site, such as which pages are visited most often and whether users encounter error messages. They help us understand and improve the Site's performance. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our Site and will not be able to monitor its performance.

We use performance cookies to:

  • Analyze site traffic and usage patterns (e.g., via Google Analytics).
  • Measure the effectiveness of our content and features.
  • Identify and fix technical issues.

Functional Cookies

These cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Functional cookies we use include:

  • Preference cookies: Remember your settings, such as language, region, or display preferences.
  • Authentication cookies: Recognize you when you return to the Site and remember your login details (if you choose "remember me").
  • Chat and support cookies: Enable live chat or support widgets to function.

Targeting/Advertising Cookies

These cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

We use targeting/advertising cookies to:

  • Deliver ads relevant to your interests, including our services and industry-related content.
  • Limit the number of times you see an ad.
  • Measure the effectiveness of advertising campaigns.

Specific Cookies We Use

Below is a list of the main cookies we use, their purpose, and their duration. This list may be updated from time to time; please check back regularly.

Cookie Name Type Purpose Duration
session_id Essential Maintains user session Session
csrf_token Essential Security (CSRF protection) Session
cookie_consent Essential Stores your cookie preferences 1 year
_ga Performance Google Analytics – distinguishes users 2 years
_gid Performance Google Analytics – distinguishes users 24 hours
_gat Performance Google Analytics – throttles request rate 1 minute
lang Functional Stores language preference 1 year
region Functional Stores region preference 1 year
remember_me Functional Remembers login details 30 days
_fbp Targeting Facebook Pixel – tracks visits across websites 3 months
ads/ga-audiences Targeting Google Ads – remarketing Session

Third-Party Cookies and Services

We use third-party services that may set cookies on your device when you visit our Site. These third parties have their own privacy and cookie policies, which we encourage you to review.

These third parties may combine the information they collect with other information you have provided to them or that they have collected from your use of their services.

How to Manage or Disable Cookies

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Site, though your access to some functionality and areas may be restricted.

Most browsers allow you to:

  • View the cookies you have and delete them individually.
  • Block third-party cookies.
  • Block cookies from particular sites.
  • Block all cookies from being set.
  • Delete all cookies when you close your browser.

For detailed instructions, refer to your browser's help section:

You can also manage your preferences for third-party advertising cookies through industry opt-out tools such as the Network Advertising Initiative opt-out page or the Digital Advertising Alliance.

Please note that if you disable cookies, some features of the Site may not function properly.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

We will respond to your inquiry as soon as possible.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Last Updated: October 29, 2026